Connecting your wearable

If your steps, workouts, or heart rate are not showing up in TAPiN, this page walks you through the fix. It almost always comes down to one connection.

How it works. TAPiN reads your data from Apple Health. Your wearable has to send its data into Apple Health first. So there are two links in the chain, and both have to be turned on:

Your wearable → Apple Health → TAPiN

If something is missing, it is nearly always the first link: your wearable is not talking to Apple Health yet. Start there.

Get your wearable into Apple Health

For most wearables the pattern is the same: open the wearable's own app, find its Apple Health or Connected Apps setting, turn it on, and choose Turn All Categories On when Apple asks. Find your device below for the specifics.

No setup needed

Apple Watch

Nothing to do here. An Apple Watch writes to Apple Health automatically. Go straight to Step 2 and make sure TAPiN has permission.

Turn it on in the device's own app

WHOOP

Open the WHOOP app, go to Settings → Integrations (or Apps), choose Apple Health, enable it, and turn all categories on.

Note: WHOOP does not send GPS routes to Apple Health, so runs and rides from WHOOP will not have a map in TAPiN. Heart rate, strain, and the workout itself all come through. When you tap in a WHOOP workout, TAPiN lets you add the distance yourself.

Garmin

Open Garmin Connect, tap More (bottom right) → Settings → Connected Apps → Apple Health → Connect, then choose Allow All. Your workouts, distance, pace, and heart rate flow into Apple Health and TAPiN.

About your routes: Garmin sends the workout summary to Apple Health but not the GPS route (the map line), so your runs and rides show all their stats in TAPiN, but the route map is empty. You can import the route yourself: in the Running or Cycling Zone, tap Import routes and pick a GPX or TCX file you export from Garmin Connect (on the Garmin Connect website, open the activity and choose Export to GPX or Export to TCX). Automatic route sync is on our roadmap.

COROS

Open the COROS app, go to Profile → Settings (or Connections), choose Apple Health, and turn all categories on. COROS writes distance, heart rate, and workouts, so runs and rides come through with full detail.

Oura

Open the Oura app, go to your menu / profile → Connected apps (or Integrations), choose Apple Health, and turn all categories on. Oura writes sleep, heart rate, and readiness signals.

Ultrahuman

Open the Ultrahuman app, go to Settings → Apple Health, tap Connect, and turn all categories on. Ultrahuman writes sleep, HRV, and heart rate automatically in the background.

Withings

Open the Health Mate app, go to Profile, find Apple Health, enable it, and turn all categories on.

Polar

Open Polar Flow (or Polar Beat), go to your profile / settings, choose Apple Health, and turn all categories on.

Suunto

Open the Suunto app, go to Profile → Settings, choose Apple Health, and turn all categories on.

Wahoo

Open the Wahoo app (Wahoo Fitness or the ELEMNT companion), go to Settings / Profile, choose Apple Health, and turn all categories on.

Peloton

Open the Peloton app, tap Profile (bottom right) → More (top right) → Add-ons → Health App → Connect to Health App, then turn all categories on.

Tip: Also turn on Background App Refresh for Peloton (in iPhone Settings → General) so it can finish sending a class after you close the app.

Nike Run Club

Open Nike Run Club, go to Settings → Health (or Connected), choose Apple Health, and turn all categories on. Your runs will then flow into Apple Health and TAPiN.

Runkeeper

Open Runkeeper, go to Me → Settings → Apps, Services & Devices, choose Apple Health, and turn all categories on.

MapMyRun

Open MapMyRun, open the menu → Settings → Apps & Devices, choose Apple Health, and turn all categories on.

adidas Running

Open adidas Running, tap Profile → the gear icon (Settings) → Partner Accounts → Apple Health, and turn all categories on.

Hume Health

Open the Hume Health app, tap Me (bottom bar) → Connected Apps → Apple Health (or use the three-dot More menu → Apple Health), tap Connect, then Turn All Categories On.

A little different

Fitbit

Fitbit needs one extra app. Fitbit now syncs to Apple Health through Google's Health app.

Install the Google Health app from the App Store.
Open it, tap your profile icon → Partner apps → Apple Health.
Turn the categories on. Your Fitbit data will start flowing into Apple Health, and then into TAPiN.

Note: This is a recent addition. If you do not see it yet, update the Google Health app to the latest version.

Strava

Strava can write your recorded activities to Apple Health. In Strava, open its Apple Health connection and enable Workouts & Routes plus the data types you want.

One catch: if an activity was actually recorded on another device (a Garmin or a Zwift ride, for example), Strava will not pass its route through to Apple Health. For the most complete data, connect that original device to Apple Health directly. TAPiN automatically avoids double counting when the same workout arrives from both a device and Strava.

Zwift

Zwift does not send workouts to Apple Health on its own. To get Zwift rides into TAPiN, you have two options:

Record the ride on a paired device that does write to Apple Health, such as an Apple Watch.
Or use a third-party sync app that imports Zwift's files into Apple Health.

Connect TAPiN to Apple Health

The first time you connect Apple Health in TAPiN, iOS shows a permissions screen. This is the single most important step:

Tap Turn All Categories On, then Allow.
If any category is left off, that data will be missing from TAPiN. When in doubt, turn everything on.

Already connected, but something is still missing?

iOS only asks for permission once, so you may need to grant it by hand:

Open the Apple Health app.
Tap your profile picture (top right) → Privacy → Apps → TAPiN.
Turn on everything under Allow TAPiN to Read Data.
Reopen TAPiN and pull down to refresh.

Get your route maps (import GPX or TCX)

Some wearables send your workouts to Apple Health but not the GPS route (the map line), so your runs and rides show their stats in TAPiN with an empty map. You can add the route yourself in two steps. Automatic route sync is on our roadmap.

Step A — Export a GPX or TCX from your device

Garmin

The Garmin Connect phone app can’t export files, so use the website. Open connect.garmin.com in your browser (Safari on iPhone works), sign in, open the activity, tap the gear / settings icon (top right), and choose Export to GPX or Export to TCX. It saves to Files. (The Garmin Explore app can also export GPX.)

COROS

Open the COROS app, select the activity, tap the three dots (top corner) → Export Data, and choose GPX or TCX. It saves straight to your phone.

WHOOP

WHOOP keeps your GPS route inside its own app: it does not send routes to Apple Health, and it does not export a GPX or TCX route file. Because of that, WHOOP runs and rides can't show a map in TAPiN. Everything else still comes through: heart rate, strain, the workout, and the distance you add when you tap it in.

Strava (works for almost anything)

If your device syncs to Strava, this is often the easiest path. Open the activity on strava.com, tap the three dots → Export GPX. One caveat: Strava only carries a route when the recording device provided one, so a summary-only re-broadcast may have no route to export.

Suunto, Polar, Wahoo, and others

Most training apps can export. In the device’s own app, open the activity and look for Export, Share, or Export GPX / TCX. If you can’t find one, sync the device to Strava and export from there.

Step B — Import it in TAPiN

Open Keep Up → your Running or Cycling Zone.
In the Where you run / Where you ride routes card, tap Import routes.
Select one or more GPX or TCX files from Files. TAPiN matches each to the right workout by its start time and draws the route on your map.
Or, on a single run or ride that has no map, tap Import route right on that workout.

Your routes stay private to you, and can be imported for workouts from January 2026 onward.

Still not seeing your data?

Turn every category on, in both places. Check your wearable's Apple Health screen and TAPiN's. A single missing toggle is the usual culprit.
Open your wearable's app to force a sync. Most wearables only push to Apple Health when their own app is open and has synced recently. Open it, let it finish, then reopen TAPiN.
Give it a few minutes. Some devices take a little while to show up in Apple Health after a workout.
Confirm the workout reached Apple Health. Open the Apple Health app and look under Browse → Activity → Workouts. If it is not there, the gap is between your wearable and Apple Health (Step 1), not TAPiN.
Check the date. TAPiN brings in your recent history when you connect. Very old activities may fall outside the import window.

Still stuck? Email support@tapinhealth.app with your device and a quick note on what you are seeing, and we will help you get it sorted.